Government of Yukon eServices
  1. Government of Yukon eServices
  2. Get help with a government service

Get help with a government service

  • Suggest improvement

    How can we improve this service?

  • MyYukon support requests

Powered by Jira Service Management
{"xsrfToken":"d4007e6088b94600fb294c221f596f7ad23eb974_lout","branding":{"id":"3","key":"myyukon","name":"Get help with a government service","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#2f3a4f","headerLinkHoverBGColor":"#2f3a4f","headerBadgeColor":"#2f3a4f"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/14a5eb29-f65d-42a4-9e08-031711fe8ad2/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NDQ3NGNiZS1hM2Y2LTRmYmQtOGUwYy02YjVlZDlmZjM0ZjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE0YTVlYjI5LWY2NWQtNDJhNC05ZTA4LTAzMTcxMWZlOGFkMiI6WyJyZWFkIl19LCJleHAiOjE3NjUwMTQ2NDUsIm5iZiI6MTc2NTAxNDA0NX0.HZr6jaF0LcSFHvnqGSj6W9FAmvVuBKzriJLnX6Egl8A&client=64474cbe-a3f6-4fbd-8e0c-6b5ed9ff34f3&mode=fit","logoId":"14a5eb29-f65d-42a4-9e08-031711fe8ad2","isLogoAvailable":true,"helpCenterTitle":"Welcome to Government of Yukon eServices","sharedPortalName":"Government of Yukon eServices","userInitialAnnouncementHeader":"Getting help with your MyYukon account","userInitialAnnouncementMessageWiki":"<p>The “Log in” button (top right) lets you use your MyYukon account to submit your service request. You can also proceed without logging in.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to Government of Yukon eServices","sharedPortalName":"Government of Yukon eServices","announcementHeader":"Getting help with your MyYukon account","announcementMessage":"The “Log in” button (top right) lets you use your MyYukon account to submit your service request. You can also proceed without logging in.","localeDisplayName":"English (United States)"},"fr-FR":{"announcementHeader":"Obtenir de l'aide avec votre compte MonYukon","announcementMessage":"Le bouton \"Connexion\" (en haut à droite) vous permet d'utiliser votre compte MonYukon pour soumettre votre demande de service. Vous pouvez également continuer sans vous connecter.","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#244c5a","helpCenterTitleColor":"#244c5a","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e7275cf0-f516-4676-aff3-a08f366c570e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NDQ3NGNiZS1hM2Y2LTRmYmQtOGUwYy02YjVlZDlmZjM0ZjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU3Mjc1Y2YwLWY1MTYtNDY3Ni1hZmYzLWEwOGYzNjZjNTcwZSI6WyJyZWFkIl19LCJleHAiOjE3NjUwMTQ2NDUsIm5iZiI6MTc2NTAxNDA0NX0.EOI1jzZzIAFSMuRv4cnW3jmJYveVDOg7jWfWNPiPwRE&client=64474cbe-a3f6-4fbd-8e0c-6b5ed9ff34f3&height=300&mode=fit","bannerMediaApiFileId":"e7275cf0-f516-4676-aff3-a08f366c570e","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"myyukon","projectId":10026,"serviceDeskId":3,"name":"Get help with a government service","description":"","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"49","name":"MyYukon support requests","descriptionHtml":"","callToAction":"MyYukon support requests","introHtml":"","icon":10541,"iconUrl":"https://service.support.yukon.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[12],"key":""},{"id":"52","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>How can we improve this service?</p>","icon":10539,"iconUrl":"https://service.support.yukon.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[12],"key":""},{"id":"40","name":"Emailed Requests","descriptionHtml":"","callToAction":"Emailed Requests","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://service.support.yukon.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"37","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://service.support.yukon.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"38","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://service.support.yukon.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"36","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://service.support.yukon.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""}],"reqGroups":[{"id":12,"name":"General"}],"orderMapping":{"12":[52,49]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"23188d5a-4dfe-3d7a-99d8-9086b838fcfd","appLinkName":"System Confluence","appLinkUrl":"https://ygdevops.atlassian.net/wiki","spaceKey":"MYYUKON","spaceName":"MyYukon - external","spaceUrl":"https://ygdevops.atlassian.net/wiki/spaces/MYYUKON","isServer":false},"labels":[],"projectKey":"MYYUKON","serviceDeskId":3,"kbLinkDomainURLs":["https://service.support.yukon.ca","https://ygdevops.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MYYUKON","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NDQ3NGNiZS1hM2Y2LTRmYmQtOGUwYy02YjVlZDlmZjM0ZjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAyNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjUwMTUyNDUsIm5iZiI6MTc2NTAxNDA0NSwiYW5vbklkIjoiYW5vbi11c2VyIn0.Ng8HlLb8ZYn9wctTXS-PgW4vWlA7I_ZFghPgOiTMKiU","targetCollection":"upload-project-10026","endpointUrl":"https://api.media.atlassian.com","clientId":"64474cbe-a3f6-4fbd-8e0c-6b5ed9ff34f3","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Government of Yukon eServices","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://ygdevops.atlassian.net/wiki","kbLinkDomainURLs":["https://service.support.yukon.ca","https://ygdevops.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ygdevops","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d4007e6088b94600fb294c221f596f7ad23eb974_lout","baseUrl":"https://service.support.yukon.ca/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://ygdevops.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"64474cbe-a3f6-4fbd-8e0c-6b5ed9ff34f3","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"e7905477c77d488d9bc7c2ca8e551cb2","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://ygdevops.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}